Could this role be an ideal match for you?
You are an ideal candidate if you have a relentless drive to meet and exceed customer’s expectations. You live up to your commitments, including situations where they are dependent on internal and external parties meeting their deadlines. You are a self-starter and are not afraid to work hard. While you have good persuasion skills, you believe listening beats talking when it comes to serving customers.

What you’ll do:
At Mintos, we provide a high-quality service to alternative lending companies that fund their loans via Mintos. As a Junior Partner Success Associate, you will play a pivotal role in supporting our partner success. You will work closely with the Mintos legal, risk finance teams and account executives to provide top-notch assistance to our partners, ensuring their satisfaction and maximizing their value from our services.
In doing this, you will also communicate with various representatives of the lending companies, from an accountant to C-level, on a daily basis.

You will:

• Negotiate and finalize legal agreements, creating win-win outcomes in the process

• Keep a track of development of technical integration on the lending company’s end, identify obstacles and seek solutions early on

• Set up partner profiles in Mintos back office, including documentation uploads and settings configuration

• Support the operations of active lending companies by preparing amendments to legal agreements and being the go-to person for API-related technical issues

• Analyze partner data to identify opportunities for improvement and proactively address potential challenges

Your professional skills and background:

• Good communication skills with the ability to identify and provide comprehensive solutions, excellent customer service

• Strong work ethic standards, incl. time management, priorities planning and reporting

• Active listening and persuasion skills

• Ability to work collaboratively in a team environment

• Business level or higher level in English

• Solid MS Office (PowerPoint, Excel & Word) skills

• Education in the relevant field will be considered an advantage

• Experience in client support, project coordination, or partner onboarding, ideally related to alternative lending or corporate banking, will be considered an advantage

• Basic knowledge of corporate finance will be considered an advantage

What we offer:

🚀 Meaning. Ground-floor opportunity to change the world of investing as we know it.

❤️ Care and attention. You will get health insurance, but more importantly, you will get a team of genuinely great co-workers who will support you in your work and share some more or less funny jokes along the way. We want you to enjoy your job, not stress about it. Learn more about Mintos virtues here.

💶 Stock options. In addition to a competitive salary, you’ll get a stake in Mintos. We believe in what we do, and we hire people who own the work they do. This lets you participate in the value you help to create at Mintos.

🏡 Hybrid work model. Work is a thing you do, not somewhere you go. We believe a combination of working in our office and working from home offers the best of both worlds.

🧠 A personal learning budget. €1000 EUR each year for your professional development, including access to our book library. Choose how to use this yourself - take courses, visit conferences, etc.

🏝 A flexible vacation policy. Do your best work, and take time off when you need it. At Mintos we don’t limit vacation time to the 4 weeks stipulated by law.

☕️ Snacks and drinks. Our kitchen is always packed with tasty snacks and drinks. If you got into the flow and stayed in the office longer than usual - the dinner is on us. And there is also a canteen downstairs in our building, providing healthy lunch options.

🚗 Parking. We’ve got you covered with access to parking near the office.

💺Massage chair. Need a quick break? Enjoy a massage and return to work refreshed and re-energized.

😴 Naproom. On days when you came to the office but got sugar-crushed from too many Nutella coated snacks, take a power nap to get your energy back to optimal levels.

🚲 Shower. Cycling or running to work in the morning or going to the gym during lunch? We have showers. And we like sports.

Mintos is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need assistance with the interview due to a disability, please write to people@mintos.com.